QEH Medical Team Responding To AED Patient Surge

The Accident and Emergency Department is again responding to a significant increase in the number of patients presenting for  treatment with various medical complaints. As the AED medical team works to manage this surge in attendance, we want to remind the public about the other options for medical assessment and treatment to avoid any extended wait in the department, especially if your case is not urgent.

To assist you in this regard, please call the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 using regular or WhatsApp calls between 9am and 12 midnight. Our medical personnel will be able to give an initial assessment and provide advice on your next course of action for treatment.

Patients can also seek treatment at the 24-hour clinic at Winston Scott Polyclinic at Jemmotts Lane, St. Michael or contact your private medical physician for advice on your condition.

Life-threatening conditions, under the AED’s Triage System will continue to be seen and treated immediately. Other individuals who present to AED with conditions considered less urgent during the current surge will in some cases have an extended wait for treatment.

Updates will be provided as AED medical team manages the surge, and we do apologise for any inconvenience, as we work to reduce waiting times and offer the best possible care and treatment.