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As the island’s primary public health facility, we at the Queen Elizabeth Hospital are committed to the needs of our patients, which may extend well beyond medical care.

We know being in hospital is not easy for you and your loved ones, so we desire to provide you with a wealth of useful information which you may need along the way to make your stay with us as comfortable as possible.

In-Patient Handbook

Download our In-Patient Handbook which serves as your guide to make your health care experience a safer and comfortable one for your family, friends and loved ones who will visit you during your stay

Patients’ Code of Conduct

Patient safety is a priority for us and we want to encourage patients to take a active role by adhering to our code of conduct during your stay at the QEH.

Patients’ Charter of Rights

Learn about the rights afforded to patients seeking safe, effective and quality care at The Queen Elizabeth Hospital (QEH).

My Medications Sheet

Download our handy sheet to help keep track of all medications prescribed to you.

Patient Advice & Liason (P.A.L.) Service

The Patient Advice & Liaison Service – a sub-unit of the Patient Relations Department, is your hospital PAL in any scenario as it provides patient help desk support. Our dedicated team of medical professionals answers incoming calls from persons seeking information, guidance or advice on anything QEH & Healthcare.

Call our Patient Advice & Liaison Service at +1 246 536 4800

Mon – Sun | 9AM – 9PM | Closed on Public Holidays

Now also accepting WhatsApp calls for your convenience!

This service does not replace the hospital PABX +1 246 436 6450, which is available 24 hours a day, 7 days a week to direct calls as needed.

Examples of information, your Hospital PAL can assist with:

General Information

  • How to make appointments
  • Where to find clinics or other departments
  • Opening hours of various departments
  • Visiting hours protocols
  • Next steps following the death of a patient
  • Provide accurate information on QEH medical services, employment, internship & observership opportunities, as well as donation logistics.


  • Basic advice on options for healthcare in Barbados in various scenarios
  • Basic advice on what to do in a healthcare emergency or urgency


  • Assistance in special scenarios or challenges
  • Refer persons to external organizations where appropriate

Surveying & Post Discharge follow-up

  • Discharge call-backs to check in with recently discharged patients
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