The Pharmacy Department is a part of the multidisciplinary healthcare team and provides optimal pharmaceutical services and patient care to both in-patients and out-patients of the Hospital.
The department comprises a Chief Pharmacist, a Senior Pharmacist and sixteen floor pharmacists; and fills approximately 360,000 prescriptions annually.
Provide Your Barbados Identification Card:
In order to receive benefits afforded under the Barbados Drug Service programme, you are required to produce your valid Barbados Identification Card.
- For your safety, you may be asked to produce this or other documentation used to identify you before the medication is handed to you.
Hours of Operation
- General Hours : As a result of the coronavirus pandemic, our opening hours are now 8:30 A.M. to 4:30 P.M. weekdays and 9:00 A.M. to 1:00 P.M. weekends until further notice. Persons visiting the pharmacy are reminded to observe a 3 feet, or 1 meter space between themselves and others.
- Pharmacy Hotline – Placing orders for home delivery of medication may be done between 10:00 A.M. and 3:00 P.M. Monday to Friday, or you can leave a voicemail which we will respond to within 1 business day.
The Pharmacy Department provides and manages the coordinating, selection, procuring, prescribing, compounding and distribution of medications. The department also works directly with the medical team to manage and monitor the administering of medicines used to ensure patient derive the best desired benefit and outcome.
- Dispensing – ensuring that prescriptions are dispensed efficiently and accurately
- Compounding – the preparation of personalized medications in which individual ingredients are mixed together in the exact strength and dosage form required by the patient. This allows the compounding pharmacist to work with the patient and the prescribing physician to customize a medication to meet the patient’s specific needs.
- Special Services – the preparation of total parenteral nutrition feeds (TPNs), chemotherapy preparations and other sterile products.
- Education – providing support for healthcare staff and patients who may have questions about their medications.
Patient Safety Information
Medicines are used to treat diseases and improve health but taking medication comes with risks. It is the intention of this pharmacy to deliver safe, efficacious quality products and services at all times. However, despite these best intentions an adverse incident can occur which can cause harm and discomfort. For example, some medicines may not be used during pregnancy and even safe medicines can cause unwanted side effects or interactions with food, alcohol, or other medicines when taken together. Therefore, patients need to become aware and involved in their care. To do so, here are a few tips:
- Always let the doctor or pharmacist know of any medication you are using, be it prescribed or over the counter such as herbal preparations, dietary supplements or tonics.
- Exercise extreme caution when giving medication to children. Please follow the directions provided.
- Medicines are to be taken only as directed and should not be shared.
- Expired, unwanted or unused medicines should be disposed of according to the instructions provided, or returned to the pharmacy for safe disposal.
- When taking medicine, please report any side effects or undesirable effects observed to the doctor, pharmacist or nurse.
- Store medicines according to the instructions provided as fluctuating temperatures such as in the bathroom or the car, heat, light or moisture can cause the medicine to deteriorate.
- Store medicines out of sight and out of reach of children.
- Take the medication for the full prescribed time.
- Know Your Medications: Get familiar with the names of those medicines you have been prescribed. Pay special attention to any auxiliary labels used and to any change in direction, dosage or physical appearance of a medicine.
- Get familiar and properly trained in the techniques for using devices such as inhalers, spirometers and for administering subcutaneous injections or have provisions put in place for someone to assist with their use and with administering injections.
- Ask your pharmacist to repeat and clarify any instructions as necessary.
- Should questions arise, know who to contact and their contact information.
Knowing the above patient education tips is important in helping you make well-informed decisions about your healthcare and health management.
How to use the Prescription Delivery Service
This free service, provided by Hopscotch is available Monday to Friday, from 9:00 a.m. to 5:00 p.m to provide out-patients with a one-month supply of medications as prescribed. If your out-patient appointment has been deferred due to the current public health emergency, your prescription will be prepared by the clinic physician and sent directly to the Pharmacy Department for processing.
For out-patients with repeat prescriptions, call the Pharmacy Department to place your order at least 3 to 5 days before the start date of the medication.
- Call the Pharmacy Department at 536-4804 Monday to Friday 10:00 A.M. to 3:00 P.M. to place your order :
When calling, provide the following information to the pharmacist :
- Your name
- Your Barbados National Registration Number and QEH Hospital Number
- Preferred delivery address
- Current contact number
Once we have captured the required details, your order is processed in the order it was received in preparation for delivery.
- Order Delivery : Your order will be delivered by Hopscotch to the address provided. Orders will be delivered between the hours of 9:00 a.m. to 4:00 p.m., from Monday to Friday. On delivery you, (or those accepting on your behalf) must present your Barbados National Registration Card for verification and sign upon receipt of the package.
- Order Receipt and Confirmation : On receipt of your prescription, it is important to make sure all medications are labeled correctly and the instructions provided are clear. If there are discrepancies with your medication please call us at 536-4804. The correct medication will be delivered within the next 24 hours.Patients with queries concerning their medications are asked to contact the Pharmacy Department to speak with a pharmacist for advice on the use of the medication.