Customer Satisfaction Survey Who received services at the QEH? * Me Friend Relative If you had important questions regarding your condition or treatment, were you able to find someone to answer your questions? * Yes, always Yes, sometimes No Not applicable Were the answers that staff provided to your questions presented in a way that you could understand? * Yes, always Yes, sometimes No Not applicable How would you rate the skills of our staff in meeting or exceeding your expectations? * Excellent Very Good Good Fair Poor How satisfied were you with the courtesy of the staff that treated you or your loved one? * Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied How would you rate the availability of the QEH staff? * Excellent Very Good Good Fair Poor Did you or your loved one feel that you were treated with respect and dignity? * Yes, always Yes, sometimes No How would you rate how well the staff worked together? * Excellent Very Good Good Fair Poor Overall, how satisfied were you with the treatment and care you or your loved one received at the QEH? * Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Overall, how satisfied were you with the QEH? * Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Would you recommend the QEH to your family or friends? * Yes, definitely Yes, probably No If no, why not? * Which area or department of the QEH did you receive your services? * Accident and Emergency DepartmentAccounts DepartmentAdministration DepartmentArtificial Kidney UnitCardiac SuiteCardiac UnitClara Brathwaite Centre for Oncology and Nuclear MedicineClinical Risk Management UnitEmergency Ambulance ServiceHaematology/Diabetes/Neuro Surgery Out-Patients ClinicHigh Dependency UnitLaboratory DepartmentLabour Ward/Delivery SuiteMain EntranceMain Out-Patients ClinicMedical Imaging and Radiology DepartmentMedical Intensive Care Unit (MICU)Medical Records DepartmentNeonatal Intensive Care Unit (NICU)Neurophysiology Out-Patients DepartmentOccupational TherapyOphthalmology Out-Patients DepartmentOrthotics WorkshopPaediatric Intensive Care Unit (PICU)Paediatrics/Ear Nose and Throat Out-Patients ClinicPharmacy DepartmentPhlebotomy DepartmentRehabilitation DepartmentSocial Services DepartmentSurgical Intensive Care Unit (SICU)Ward A1Ward A2Ward A4Ward A5Ward A6Ward B1Ward B2Ward B3Ward B4Ward B5Ward B6Ward B7Ward B8Ward C1Ward C2Ward C3Ward C4Ward C5Ward C6Ward C7Ward C8Ward C9Ward C10Ward C12 Do you have any further comments or impressions that you would like to share? Finally, would you like to speak with someone at the QEH about your experience? * Yes No Tell us how we may contact you To discuss your experience more thoroughly with a QEH representative, please provide your name and contact information below. Your Name * Your Email Address Your Phone Number * +1 Enter your 10-digit telephone number reCAPTCHA If you are human, leave this field blank. Submit Share This Page