AED Experiences Patient Surge: What You Need To Know

The Accident and Emergency Department (AED) is currently experiencing another significant surge in patient numbers. This increase is mainly due to a rise in cases related to influenza, uncontrolled non-communicable diseases (CNCDs), and trauma cases, which include patients with gunshot or stabbing injuries and others who were involved in motor-vehicle accidents.

As our AED medical team works diligently to manage this surge, we encourage patients to contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 (available via regular or WhatsApp calls) between 7:00 AM and 12:00 midnight for an initial assessment and guidance on their next steps for treatment. Additionally, patients are advised to visit the 24-hour clinic at the Winston Scott Polyclinic (Jemmotts Lane, St. Michael) or consult their private physician.

Life-threatening conditions will continue to be treated immediately under the AED’s Triage System. However, patients with less urgent concerns may experience longer wait times. We appreciate your understanding as we work to manage this surge and reduce wait times.

Thank you for your ongoing support.