AED Experiences Patient Surge: What You Need To Know

The Accident and Emergency Department (AED) is currently experiencing a significant increase in patients, mainly due to a rise in respiratory tract infections and post-Christmas cases from individuals with non-communicable diseases who may not have adhered to their treatment plans.

As the AED medical team works to manage this surge, we encourage patients to contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 (available via regular or WhatsApp calls) from 7:00 AM to 12 midnight for an initial assessment and guidance on the next steps for treatment.

Additionally, patients may seek care at the 24-hour clinic at Winston Scott Polyclinic (Jemmotts Lane, St. Michael) or consult their private physician. Life-threatening conditions will continue to be treated immediately under the AED’s Triage System. Those with less urgent concerns may experience longer wait times.

We apologize for any inconvenience and thank you for your understanding as we manage this surge and work to reduce wait times.