Patient Surge at the Queen Elizabeth Hospital Accident & Emergency Department

The Queen Elizabeth Hospital (QEH) wishes to advise the public that the Accident and Emergency Department (AED) is currently experiencing a significant surge in patient numbers. As a result, the hospital is close to full capacity, with many admissions awaiting bed placement. This situation has affected waiting times and the number of new patients that can currently be seen in the AED.

Please note the following:

• Life-threatening conditions will continue to be treated immediately under the AED’s triage system.
• Patients with less urgent concerns may experience extended waiting times.
• If you are feeling unwell and need guidance, please contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800.
  • Available via regular or WhatsApp calls, 8:00 a.m. to 12 midnight.
  • The team will provide an initial assessment and advise you on the most appropriate next steps for care.

Alternative Care Options:
To help reduce waiting times at the AED, the public is encouraged to consider:

• The 24-Hour Clinic at Winston Scott Polyclinic (Jemmotts Lane, St. Michael).
• Your private physician, if available.

The Queen Elizabeth Hospital sincerely apologizes for any inconvenience caused and appreciates the public’spatience and understanding as we work to manage this patient surge and reduce delays in care.