Patient Surge at the QEH Accident & Emergency Department

The Queen Elizabeth Hospital (QEH) wishes to advise the public that the Accident and Emergency Department (AED) is currently experiencing a significant increase in patient numbers, largely due to a spike in respiratory illnesses and a rise in injuries associated with motor vehicle accidents.

This increase has affected waiting times and the number of new patients that can currently be seen in the AED.

Please note the following:

• Life-threatening conditions will continue to receive immediate care in accordance with the AED triage system.
• Patients with less urgent conditions may experience extended waiting times.

If you are feeling unwell and need guidance, please contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800:

• • Available via regular or WhatsApp calls, 8:00 a.m. to 12 midnight.
  • The team will conduct an initial assessment and advise on the most appropriate next steps for care.

Alternative Care Options:
To help reduce waiting times in the AED, members of the public are encouraged to consider:

• The 24-Hour Clinic at Winston Scott Polyclinic (Jemmotts Lane, St. Michael).
• Your private physician, if available.

The Queen Elizabeth Hospital apologizes for any inconvenience and thanks the public for its patience and understanding during this period.