Increased Activity at Accident and Emergency Department

The Accident and Emergency Department (AED) is currently experiencing a high volume of patients, mainly due to an increase in respiratory illnesses, and complications from noncommunicable diseases.

Please Note:

• Life-threatening conditions will continue to be treated immediately under the AED’s triage system.
• Less urgent concerns may experience longer waiting times.
• If you are feeling unwell and need guidance, please contact the Patient Advice and Liaison Service (PALS/Help Desk) at: 536-4800
  (Available via regular or WhatsApp calls, from 8:00 AM to 12 midnight)
  They will provide an initial assessment and advise you on the next steps for care.

Alternative Care Options

• To help reduce waiting times, patients are encouraged to consider:
  • 24-Hour Clinic at Winston Scott Polyclinic (Jemmotts Lane, St. Michael)
  • Your private physician, if available.

We sincerely apologize for any inconvenience and appreciate your patience and understanding as we work to manage this surge and reduce delays.