My mom was admitted to Ward C6 after spending two days in the Accident & Emergency. While the wait was long it was offset by some of the personnel of the hospital which we encountered. I want to give kudos to the Security Guards and Orderlies personnel who were all very pleasant, professional, helpful, supportive and compassionate. I also want to commend your Patient Advocates and Patient Relation Officer in the A&E, (they are “God-sent”), as well as Nurses Worrell & Trotman.
There are no words to adequately describe the staff at Ward C6. It was an absolute pleasure to interact with them. Their care, compassion, discretion, professionalism, support, approach, willingness, helpfulness, patience, thoughtfulness, team approach, quick response, gave my family peace of mind that my mother was in their care. Mom always expressed how comfortable she felt being on the ward. I did not get all the names, but I want to make special mention of the Sister on the Ward, Sister Earle, as well as Nurses Clarke, Alleyne and Burgess.
I recognise how hectic the hospital can be 24/7, and yes there were some areas that I was dissatisfied with and certainly need improvement but my focus is not to pull down and criticize, (there is no lack of that going around without me adding to this imbalance), My focus is to say a heart-felt THANK YOU TO the hospital and all the staff who contributed in any way to my mother’s care during her four day experience.