• Patient Facilities

    Patient comfort is of premier importance to the wellbeing and recovery of all of our patients.
    Patients and visitors to the Paediatrics ward can take advantage of the department’s roof garden- a tranquil area for when it’s most needed. The recently renovated Anderson Boyce Family Counseling Suite, dedicated to the life of former patient Anderson Boyce, now provides a most comfortable respite area for patients and visitors alike. Other public areas, which have recently been completely overhauled and improved with patient and visitor comfort in mind, include the cafeteria and public washrooms.

  • Our Patient Care Team

    Encompassing medical specialists, nurses, clinical and non-clinical support staff, our patient care team aims to deliver the best possible all-round patient care. The hospital’s hotline- tel 22-TOUCH or 228 6824- is also available for you to share any thoughts and feedback on the hospital and its services.

  • Admissions

    All patients for admission must be admitted through the Central Admissions Officer of the Medical Records Department between 7.00am and 4.30pm on weekdays and through the Accident and Emergency Department at all other times, including holidays and the weekends.

  • What to bring to the hospital

    • Nightwear
    • Wash cloths
    • Dressing gown
    • Slippers
    • Soap
    • Mouthwash
    • Bath towel
    • Toothbrush
    • Toothpaste
    • Body powder
    • Lotion
    • Comb/brush

     

  • Visiting Hours

    General and Private Wards-
    12.00-1.00pm and 4.30-6.00pm

    Special visits:
    Intensive Care Units (MICU and SICU)-
    11.00-11.15am, 4.00-4.15pm, 6.00-6.15pm.

    Recovery Room- upon special arrangement

    Paediatric Unit- 8.30am-10.00pm and some overnight provision FOR PARENTS AND GUARDIANS ONLY. Other visitors are to adhere to general visiting hours as above.

  • Patients Code of Conduct

    1. No Smoking on or around the hospital compound.
    2. No loud, violent or rude behaviour.
    3. No loud music.
    4. No electrical gadgets unless with agreement from the Engineering Department.
    5. No illegal drugs or alcohol.
    6. Medical advice to be sought before bringing in food from outside.
    7. Visitors are to request permission from the nurse before proceeding to your bed.
    8. Special permissions are to be given for visitors outside of the specified hours and for children under 12 years old.
    9. For a temporary leave of absence, you must obtain permission from your physician.
    10. All self-discharges must be signed for.
    11. Patients are discouraged from bringing valuables and money to the hospital.
    12. Your full and honest medical history should be disclosed to medical staff.
    13. A consent to surgery/procedure form should be completed prior to surgery.
    14. You are to ensure that you understand all planned medical tests and procedures.
    15. You are required to follow any prescribed medication and to consult your nurse should you have any queries.
    16. Any personal medication should be surrendered to the nurse upon arrival.
    17. Respect to be given to all hospital personnel, who will all be identified by their badges and/or uniforms.

The aim of this section is to provide you with useful information on your admission to hospital, to reduce any anxieties you may have about being in hospital and provide support and information for your safe discharge home. The staff of the QEH wish you well for your stay and for the future.